All items are shipped out of Toronto, Ontario, Canada
At MyFitLab, we are committed to providing high-quality activewear and want you to love your purchase. As a small business with limited inventory, all sales are final and we do not offer refunds or returns for a change of mind. However, if you need a different size, we are happy to offer an exchange, subject to availability.
Exchange Eligibility
You may request a size exchange within 7 days of the date your order is delivered.
To qualify for an exchange, your item must:
Be unworn, unwashed, and in brand-new condition.
Have all original tags attached.
Be returned in its original packaging.
Be free from stains, odors, pet hair, damage or any signs of wear.
Items that do not meet these eligibility requirements will not qualify for an exchange and the exchange request will be denied.
We encourage you to compare your measurements with our size guide before purchasing to ensure the best possible fit.
How to Request an Exchange
To request an exchange, please email myfitlabtoronto@gmail.com within 7 days of receiving your order and include:
Your full name
Order number
The item(s) you wish to exchange
The size you would like instead
Once your request has been approved, we will provide instructions for returning your item.
Shipping
Customers are responsible for all shipping costs associated with exchanges.
Once we receive and inspect your item, we will ship your replacement size if it is in stock. If the requested size is unavailable, we will contact you to discuss available options.
We encourage all customers to review our Size Guide and measure carefully before placing an order, as exchanges are subject to product availability.